DELIVERY IS OFFERED IN THE EUROPEAN UNION & UNITED KINGDOM

Concerned about the protection of your privacy, NUNAMAE is committed to ensuring the highest level of protection of your personal data.

As part of its activities, NUNAMAE provides its customers with an e-commerce service accessible from the website www.nunamae.com.

In order to provide its service, NUNAMAE collects personal data on individuals. The collection of data is carried out on the website of NUNAMAE, on mobile applications, by phone, or when receiving orders.

This section aims to provide you with full information on the use, which is operated by NUNAMAE, of personal data of its customers.

NUNAMAE, as the Data Controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of 27 April 2016 on the protection of personal data. You have the right to access, rectify and object to the data concerning you at any time. This right can be exercised by e-mailing bonjour@nunamae.com, providing proof of your identity.

If you no longer wish to receive our commercial offers by e-mail, you can unsubscribe at any time by clicking on the link provided for this purpose at the bottom of each promotional offer sent.

In the personal data collection forms on the site, the customer is informed in particular of the compulsory or non-compulsory nature of the data collection. In the case of not providing a mandatory data field, NUNAMAE will not be able to perform its services.

 

WHAT ARE MY RIGHTS TO THE DATA

What are my rights?

Pursuant to Articles 14 to 22 of Regulation 2016/679 of 27 April 2016, any natural person using the service has the right to exercise the following rights:

- A right of access,

- A right of rectification,

- A right to object to and erase the processing of their data,

- A right to object to profiling,

- A right to the limitation of processing,

- A right to the portability of their data.

Finally, when NUNAMAE detects a violation of personal data likely to generate a high risk for your rights and freedoms, you will be informed of this violation as soon as possible.

 

How can they be exercised?

These rights can be exercised with the company NUNAMAE, which collected the personal data, in the following way:

By electronic means:

BONJOUR@NUNAMAE.COM

The request must be accompanied by proof of identity.

NUNAMAE will send a reply within one month of the exercise of the right. In certain cases, linked to the complexity of the request or the number of requests, this period may be extended by two months.

What are the consequences of exercising the right to object to profiling?

In the event of exercising the right to object to marketing profiling, the user is informed that he/she will continue to receive commercial solicitations, but that these will be less relevant and will no longer be targeted according to his/her interests.

HOW LONG WILL MY DATA BE KEPT?

NUNAMAE has determined specific rules concerning the duration of conservation of users' personal data.

NUNAMAE endeavours to conserve data only for the time necessary for the perfect execution of its obligations, which in any case will not exceed three years from the end of the relationship with the client or prospect. At the end of this period, the customer's or prospect's data will be anonymised.

Specific rules concerning certain data processing operations:

For certain types of processing, the retention of data is subject to specific retention periods.

Here are a few examples:

- Instructions concerning the fight against fraud are kept for three years.

- Invoices linked to purchases are kept for 10 years.


 

WHAT SECURITY MEASURES ARE TAKEN TO PROTECT MY DATA?

General Rules

As a data controller, NUNAMAE takes all reasonable precautions to keep data secure and confidential, and thus prevent it from being distorted, damaged, or accessed by unauthorised third parties.

NUNAMAE has deployed a robust security system to ensure the utmost security of the data collected and to detect data breaches. This includes physical security of the buildings housing our systems, computer system security to prevent external access to your data, and having secure copies of your data.

When using subcontractors, NUNAMAE ensures that they comply with the rules related to data protection.

WILL I RECEIVE COMMERCIAL SOLICITATIONS?

Applicable principles

NUNAMAE uses your personal data to send you targeted advertisements, in particular by e-mail, or third party websites.

In this context, NUNAMAE commits itself to respect the rules applicable to each channel of prospection.

Prospection by e-mail

NUNAMAE respects the rules established by the directive 2002/58/CE of July 12, 2002, which foresees the prior express collection of the user's consent for the sending of commercial prospection by electronic means (e-mail).

Thus, when you create your account on the site, you are expressly asked for your consent:

- To receive offers from NUNAMAE by e-mail bonjour@nunamae.com

- To receive offers from NUNAMAE's partners to whom your details may be transmitted.

In any case, the user has the possibility to oppose to the reception of these solicitations by doing the following actions:

- By email, by clicking on the unsubscribe link provided in each email or by going to his NUNAMAE account in the newsletter section;

- By contacting the customer service.

Retargeting E-Mail

After browsing our site, you receive an email when you have not entrusted NUNAMAE with your email address. How is this possible?

NUNAMAE uses the services of companies whose role is to identify Internet users who have already visited our website and to send them personalized e-mails.

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